AI Day 2025
AI’s Dual-Impact Playbook for Customer Connection
AI Day 2025 dives into how automation and human creativity together will reshape business and growth in 2026 and beyond.
Learn from industry leaders about AI-driven insights that inform strategic decisions, integrate seamlessly into workflows, and position your brand for competitive differentiation.
Attendees will leave equipped with actionable insights, ready to navigate this transformation by leveraging AI for a formidable competitive advantage.
Date & Time
Tue, Dec 2
9:30–10:30 AM PST
(17:30–18:30 UTC/18:30–19:30 CET EU-friendly)
AI Day Agenda
Welcome and Dual-Impact Frame
Introducing the theme of getting closer to the customer and a model differentiating internal (automation + augmentation) and external (inquisitive, acquisitive, retention) impacts of AI.
Operational Excellence
Discussing how companies leverage Google technology for customer experience and revenue, focusing on outcomes and operational changes.
From Story to Connection
Showcasing a progression of AI storytelling projects and creative leadership principles.
Alignment Chat
A discussion on data-to-story and story-to-data handoffs, safety, governance, and measurement.
The Six 2026 Plays
Categorizing AI applications into "Table Stakes" (e.g., Agent-Optimized Content, Real-Time Personalization) and "Next Frontier" (e.g., Predictive Empathy, AI-Curated Ecosystems).
Q&A & Close
Offering a Template Pack and announcing the full marketing campaign.